Chromebooks

Chromebook Damages and Service Plan

For the 2026-27 school year, the District will continue to charge a fee to families with students in middle school and high school to cover Chromebook damages.

Families have an opportunity to participate in the District provided Kentwood Chromebook Service Plan (KCSP) for $20 per 6-12th grade student, per year. Families with multiple students will pay a maximum of $60 for participation in KCSP.  

Covered by the Kentwood Chromebook Service Plan (KCSP):

• Up to two (2) accidental damage incidents.
• One incident of theft. Theft claims require a police report. 

Not Covered by KCSP:

• Intentional/negligent damage
• Lost Chromebook

Families who choose not to purchase a Chromebook service plan will be assessed a fee to cover the cost of parts that are required to repair intentional and accidental damage. Costs of these parts will vary based on current availability, device model and market costs. Approximate cost for commonly replaced items are as follows:

• Charger replacement - $15
• Screen replacement - $35
• Keyboard replacement - $20
• Motherboard replacement - $100
• Full Chromebook replacement - $200

Manufacturer defects are covered by the district at no cost to the student or family.

Determination of whether damage is considered “intentional” or “neglect” will be made by a staff member of the Technology Services Department with input from the school building administrator.  

KCSP Purchasing Window
The KCSP service plan is available for purchase as part of the enrollment process. Parents can purchase KCSP from August 1 to October 31 of each school year.

Chromebooks must be in good working condition as determined by a district staff to be eligible for the service plan. If the Chromebook is not functional or has broken components, they must be repaired at the student’s expense prior to purchasing the service plan. 

If you have any questions, please email kps.technology@kentwoodps.org for assistance.

Kentwood Chromebook Service Plan (KCSP) Payment

To purchase and pay for KCSP for one or more students please go to the payment website and follow the steps to make a payment using a credit or debit card.