SchoolMessenger FAQ

SchoolMessenger FAQ

How can I opt-in to receiving text messages?
Text YES to 67587 from the cell phone you wish to receive text messages on. You will
receive the following confirmation message: You’re registered 4 SchoolMessenger notifications. Reply STOP to cancel, HELP for help. Msg&data rates may apply. Msg freq varies. schoolmessenger.com/txt
IMPORTANT: The cell phone number must be associated with your student in our Synergy Student Information System in order to receive text messages.

I received a text message that says it’s from SchoolMessenger? What does it
mean?

An opt-in invitation message was sent by Kentwood Public Schools using SchoolMessenger from 67587 and said: 
Kentwood Public Schools messages. Reply Y to confirm, HELP 4 info. Msg&data rates may apply. See schoolmessenger.com/tm
To continue receiving text messages, reply with Y. If you don’t reply, you will not receive any future text alerts from SchoolMessenger.

I responded to the Opt-in message with Y. How do I know if it worked?
You will receive an Opt-in response that says: You’re registred 4 SchoolMessenger notifications. Reply STOP to cancel, HELP for help. Msg&data rates may apply. Msg freq varies. schoolmessenger.com/txt

Will I be charged for the text messages that I receive from SchoolMessenger? SchoolMessenger does not charge recipients for the text messages they receive. However, wireless providers may charge for individual text messages depending on the plan associated with the wireless device. 

I changed my cell phone number, do I have to opt-in again? 
Yes. Contact your student’s school to update your information and then text YES to 67587 to opt-in using your new phone number. 

How can I opt-out of receiving text messages? 
Text STOP to 67587. The system will respond back: You’re unsubscribed from SchoolMessenger. No more msgs will be sent. Reply Y to re-subscribe, HELP for help. Msg&data rates may apply. schoolmessenger.com/txt